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Frequently Asked Questions (FAQs)
  What is RacePoint Consulting?  
  What is Blended Learning?  
  What is eLearning?  
  Is RacePoint Consulting a Training and Education Company?  
  Does RacePoint Consulting host eLearning programs for clients?  
  Does RacePoint Consulting deliver eLearning courses and events?  
  What is eCoaching?  
  What Webinars do you offer?  
  Does RacePoint Consulting's conduct Knowledge Management implementations?  
  What is included in Performance Support? Is it documentation?  
  Do you provide Project Direction for Training Implementations?  
  Do you provide or develop measurement tools to accompany training programs?  
  Do you provide eLearning services?  
     
  What is RacePoint Consulting?  
  RacePoint Consulting is a full service management and learning design, development and delivery firm. We can work with you to develop a complete learning end-to-end strategy and solution, PerfectBLEND (SM). In addition, we have extensive experience in Project Direction for all types of projects, system implementations and data analysis.  
   
  What is Blended Learning?  
  Blended learning refers to combining, previously considered unique delivery systems, to utilize more effective learning systems in your programs. This provides more access and choices for participants and organizations in order to meet the requirements of diverse needs, timelines and audience profiles. In addition, a blended approach can improve overall performance and often reduces costs for organizations.  
   
  What is eLearning?  
  eLearning is a general term referring to the entire process of providing distance learning electronically. This includes the courseware, process of learning, and the tools that are required to make the learning happen. While there are many tools available, the most frequently used eLearning methods are:  
  Virtual Classrooms (Synchronous learning): where instructors teach classes live on the web, and participants join the class from their own PC. These often use video-conferencing or web-conferencing tools.  
  Web-Based Training (Asynchronous eLearning): where students complete tutorials, exercises, simulations, etc. on the web. These classes are available 24/7 and there is no live instructor teaching the class. (Live instructors may be available for questions, tutoring or discussions at set times using virtual classrooms, discussion groups, chat rooms, email or other communication tools.)  
  • In addition, eLearning can refer to all of the other tools, techniques, processes, platforms, and learning management systems that are used to electronically facilitate eLearning. These include, but are not limited to program listings, scheduling, registration, testing, tracking, reporting, and publishing courses online.  
   
  Is RacePoint Consulting a Training and Education Company?  
  Yes and No, RacePoint Consulting is a professional services including training and education firm, and much more. We create customized programs for both eLearning and classroom training. In addition, we provide a full range of services including program and department management, direction support, end-to-end design and development, quality assurance, coaching & mentoring, strategic planning and product implementation. As a result, our services span multiple products, departments and projects.  
   
  Does RacePoint Consulting host eLearning programs for clients?  
  You choose the method of hosting for courses that you prefer:  
  • We can help you find the most appropriate vendor / host to meet your needs.
• Through our partners, we can provide hosting for your synchronous (virtual classrooms),
asynchronous (web-based training), and learning management systems, or
• You can host your own eLearning.
 
   
  Does RacePoint Consulting deliver eLearning courses and events?  
  RacePoint Consulting provides eLearning courses to help our clients develop more effective eLearning and learning programs, including:  
 

The Virtual Instructor Train the Trainer (brochure)
• Blended Learning that Works!
• 10 Tips for High-Impact eLearning
• Technical Tools in the Classroom
• Technology Based Training: a Primer
• The Good, The Bad and The Ugly: Better Design for Better Results
• Instructional Design for eLearning
• And more

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  What is eCoaching?  
  We provide one-on-one eCoaching to help organizations be more effective in implementing a training initiative. We work closely with your designated staff member(s) to train and coach them to be more effective training managers, trainers, and blended learning course developers. Our eCoaching is designed to help:  
  • A training manager getting ready to launch your first eLearning or Blended learning initiative,
• A trainer just getting into Blended learning, eLearning or knowledge management
• A soft-skills or professional development trainer who was just assigned to develop training for a
system implementation (especially ERPs, such as SAP and PeopleSoft)
• A subject matter expert who was just put in charge of a training program
 
   
  What Webinars do you offer?  
  we periodically sponsor special workshops and webinars on topics of interest to our clients. These are often focused on a particular topic or industry. For example:  
  • Data Analysis for Medicaid
• Improving Outcomes through healthcare data analysis
• Sales Strategies for Success
Contact us at info@racepointconsulting.com for a list of upcoming courses and events.
 
     
  Does RacePoint Consulting's conduct Knowledge Management implementations?  
  Knowledge management uses technology to provide the "right information to the right people at the right time and in the right way" to improve workplace performance. RacePoint focuses on blending learning and knowledge management solutions to provide participants with everything they need to transfer learning and knowledge into performance improvement.  
     
  What is included in Performance Support? Is it documentation?  
  Performance support can be anything that helps people better perform on-the-job. This can include knowledge management implementations, documentation, job aides, online help, EPSS, eSupport, intelligent tutors, etc.  
     
  Do you provide Project Direction for Training Implementations?  
  Our Project Directors are experienced in training implementations from large, global implementations to small, focused courses. For example, whether you're launching a global ERP implementation, or a sales training initiative for a focused group, we can help you get the training done on-time and within scope.  
     
  Do you provide or develop measurement tools to accompany training programs?  
  RacePoint Consulting specializes in helping its customers develop measurement tools to determine if performance is improving, and what the ROI is for the business. We perform Levels 1-4 Evaluations, and program return on investment evaluations.  
     
  Do you provide eLearning services?  
  RacePoint Consulting provides standard and custom eLearning course development, as well as online delivery. We work in both live virtual classrooms (synchronous) and web-based tutorials and simulations (asynchronous).  
     

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